FAQ - Frequently Asked Questions

You can easily book your trip by selecting your desired destination and package, choosing your travel dates and the number of travelers, and clicking "Book Now" to complete your details.
We accept major credit cards (Visa, Mastercard), bank transfers, and secure online payment gateways.
Yes, we use advanced encryption technology and SSL security protocols to ensure your online transactions and personal details are 100% secure.
Most nationalities require a visa to enter Egypt. You can easily check if your country is eligible and apply for your official entry visa online through our Apply for Egypt E-Visa page.
An Egypt E-Visa typically takes between 3 to 7 business days to process. We strongly recommend submitting your application at least a week before your departure date.
You can purchase your visa upon arrival at the airport in Egypt. Alternatively, for a hassle-free experience before you fly, head over to our dedicated Visas & Travel Insurance page on our website. There, you will find a direct link to the official Egyptian government portal to apply for your e-Visa online, along with all your other travel options in one place.
While standard travel insurance is optional for some packages, having coverage is essential for unexpected medical emergencies, flight delays, or lost luggage during your stay in Egypt. You can instantly get covered and purchase your policy through our Get Travel Insurance page.
Our recommended insurance plans generally cover emergency medical treatment, trip cancellations, baggage loss, and repatriation assistance. You can review the full coverage details on our insurance partner page.
First, check your booking details, as some of our tour packages already include travel insurance. If it is not included, you are free to purchase a policy independently from any provider in your home country. Alternatively, to save you time and hassle, you can easily arrange it through our dedicated Visas & Travel Insurance page on our website, where you will find direct links to our trusted insurance partners in Europe and the UK.
Cancellation terms vary depending on the hotels and local operators involved, but most bookings offer flexible cancellation options up to a few days before your trip starts. Check here for full info: Cancellation & Modification Policy.
You can log in to your account, go to "My Bookings," and select the tour you wish to change or cancel, or contact our customer support team for assistance.
Yes! If you are planning a trip to Egypt and want a custom itinerary, you can contact us or request a quote to receive a tailor-made travel plan designed specifically for you.
Yes, all our cultural and historical tours in Egypt include expert, licensed Egyptologists fluent in English to enhance your experience.
You can easily reach us via our Contact Page.
Our customer support team is available 24/7 via WhatsApp, phone call, or email to assist you with any questions or emergencies during your stay in Egypt.
Generally, no special vaccinations are strictly required for entry unless you are arriving from a yellow-fever endemic area. However, it's always recommended to check with your local healthcare provider for personal travel health tips.
The official currency is the Egyptian Pound (EGP). While major hotels and tourist shops accept international credit cards and US Dollars/Euros, it is highly recommended to carry some local cash for small purchases, tips (Baksheesh), and local markets. ATMs are widely available.
Yes, Egypt is generally safe for tourists, and major tourist sites, hotels, and transportation hubs have dedicated tourist police and strict security measures. Our team also monitors local conditions closely to ensure a secure journey.
The best time to visit Egypt is from October to April when the weather is cooler and pleasant, especially for exploring historical sites in Luxor, Aswan, and Cairo.
We recommend packing lightweight, breathable cotton clothing for the daytime, a warm jacket or sweater for cooler evenings (especially in winter or the desert), comfortable walking shoes, a hat, sunglasses, and high-SPF sunscreen.
Egypt is a conservative country. While casual and comfortable clothing is fine in major tourist spots, hotels, and resorts, it is respectful to dress modestly (covering shoulders and knees) when visiting religious sites like mosques and churches.
Depending on your itinerary, travel between cities is usually done via domestic flights, comfortable air-conditioned private vehicles, or scenic sleeper and VIP trains. For Nile journeys between Luxor and Aswan, luxury cruise ships or traditional Dahabiyas are used.
All of our travel packages include meet-and-assist services at the airport along with air-conditioned transfers to and from your hotel.
To help you stay connected, we provide multiple options:

Complimentary Data Package Check: Some packages include a free SIM card or complimentary internet. Our agent will clarify these details during booking.
Support via Our Airport Representative: Upon arrival, our representative can set you up with a local plan at standard market rates and assist with hardware/phone setup.
Pre-Booking Online: You can book your internet setup through our online customer support before you fly.
Free Wi-Fi is available in almost all major hotels, cruise ships, cafes, and airports, though speeds and stability can sometimes vary.
Yes, tipping is a deeply rooted part of Egyptian culture and a standard way to show appreciation for good service. It is customary to tip hotel staff, drivers, local guides, and restaurant servers.
Bargaining or negotiating prices is very common and expected in traditional open-air markets and bazaars (like Khan el-Khalili in Cairo). Fixed prices apply in modern malls, restaurants, and supermarkets.
A standard Nile Cruise is a larger floating hotel with standard amenities sailing between Luxor and Aswan. A Dahabiya is a smaller, traditional, two-masted luxury sailing boat offering an intimate experience with fewer guests and unique island stops.
Most Nile cruises between Luxor and Aswan take either 4 days (3 nights, Aswan to Luxor) or 5 days (4 nights, Luxor to Aswan).
Personal photography is allowed at most tourist sites. However, flash photography is strictly prohibited inside certain tombs (like Valley of the Kings) and museums. Flying a drone in Egypt is illegal without a prior official permit from authorities.
Yes, major hotels, cruise ships, and restaurants we work with can accommodate various dietary requirements. Just let us know in advance during your booking.
It is strongly recommended not to drink tap water in Egypt. Always stick to bottled mineral water for drinking and brushing your teeth.
Yes, you can easily add optional excursions—such as a Hot Air Balloon ride in Luxor, Sound and Light Show, camel rides, or felucca sailing—during booking or through your tour guide on the ground.
This depends on your specific package. Some programs cover all major entrance fees, while others offer flexibility where you pay for specific sites. Always check the "Inclusions" section of your package.
Yes, we offer family-friendly itineraries with balanced pacing, engaging activities for kids, and private transport for comfort.
Yes, we offer special rates and discounts for group bookings, as well as child price policies depending on age and hotel/cruise rules.
Popular souvenirs include genuine Egyptian cotton products, papyrus paintings, cartouche jewelry, hand-blown glass, local spices, and traditional perfumes.
Summer months (June to August) can exceed 40°C in Upper Egypt (Luxor and Aswan). We schedule outdoor sightseeing early in the morning or late afternoon with air-conditioned transport ready.
We can arrange specialized private wheelchair-accessible vehicles and select accessible hotels/cruises. Please inform us in advance to tailor your itinerary.
No questions matched your search criteria.